A Leadership Lesson from Toilet Paper

So how do you learn to lead more effectively from a roll of toilet paper?  We all have unspoken expectations.  In this case, it’s how the toilet paper should go, but in life, it can be just about anything.  I have learned that most people don’t fail to meet your expectations because they can’t, not because they don’t want to, or not because they don’t care, but because they don’t know what your expectations are.