Conflict is Inevitable…Combat is Optional

While many find it awkward and uncomfortable, conflict is crucial to healthy relationships.  Conflict produces better solutions, strengthens bonds, and provides the opportunity to see a variety of perspectives.  Conflict is actually a very positive part of communication.  Combat, however, can be dangerous. Conflict occurs when people don’t see eye to eye about an issue,…

A Leadership Lesson from Toilet Paper

So how do you learn to lead more effectively from a roll of toilet paper?  We all have unspoken expectations.  In this case, it’s how the toilet paper should go, but in life, it can be just about anything.  I have learned that most people don’t fail to meet your expectations because they can’t, not because they don’t want to, or not because they don’t care, but because they don’t know what your expectations are.