Session Descriptions

Our current business environment presents us with more complex challenges than ever before. Whether you are trying to influence others, navigate conflict, or simply maintain and improve relationships, your ability to communicate effectively will determine your success more than any other factor. Managing relationships, projects, and every day responsibilities requires skills and awareness that help us tailor our message to our specific audience.  Each of us has a unique style in which we communicate.  This session is an opportunity to learn more about the characteristics of each behavior style, identify the styles of others, and to learn how to consciously modify your style in order to create win-win outcomes in every area of your life.

By the end of this session you will be able to:

• Identify individual behavior styles and the behavior styles of others
• Modify your behavior style for maximum communication effectiveness
• Utilize emotional intelligence as a communication tool
• Identify individual motivators and de-motivators
• Minimize conflict and navigate difficult conversations

The ability to successfully navigate change is critical in our constantly changing business environment. In order to successfully manage change, you must first understand your own reactions, habits, and personal barriers. This interactive session is an opportunity to learn how to identify and overcome barriers and resistance, navigate through change cycles, gain buy-in from others, and build resilience so that you can not only to survive change, but to thrive in it.

By the end of this session you will be able to:

• Assess personal readiness for change
• Understand barriers and resistance to change
• Identify the stages of the change cycle
• Communicate change to gain buy-in
• Build resilience in the midst of change

In a time when every priority claims itself as the most urgent, maintaining focus on your top priorities can be difficult. In order to stay on track, it is crucial to understand the attitudes, behaviors and skills needed to stay efficient and effective.  While the perfect planning system, Outlook tasks, and a smart phone can certainly help improve our productivity, they are not the solution. This fun an interactive session will provide participants an opportunity to learn specific, practical strategies to work smarter, not harder.

By the end of this session you will be able to:

• Identify personal and professional high payoff activities
• Use communication styles to increase productivity
• Develop a personal and professional goal setting model
• Cope with interruptions, fires, and emergencies Minimize multi-tasking

Working with individuals and teams that span generations can be challenging. With each new generation comes a new set of expectations surrounding communication, motivation and performance. Millennials are the youngest generation in the workforce and quickly becoming the largest, most influential, generation in our workforce. What might work to improve performance for a Baby Boomer or Gen Xer could have the opposite effect on millennials. This session is an opportunity to dispel common myths, understand unique motivators, and engage millennials in a way that leverages their unique strengths and talents.

By the end of this session you will be able to:

• Identify characteristics spanning five generations
• Understand the impact of millennials on our current business environment
• Dispel common “millennial myths”
• Overcome challenges specific to managing millennials
• Utilize specific techniques to keep millennials engaged and motivated

While workload, deadlines and shifting priorities are stressful, your relationship with your manager will determine, in large part, how you feel about coming to work and how you’ll perform while you’re there. Managing up is the process of deliberately working with your manager to achieve the best results for both of you, your team and your organization. In order to effectively manage up, you must proactively develop a strategy that will set you up for success.

This session is an opportunity to take control of your relationship and your career so that you can feel engaged, satisfied and motivated at work, while at the same time achieving results. We will explore ways to build emotional intelligence, identify your manager’s work style, and manage critical conversations to manage up.

By the end of this session you will be able to:

• Utilize emotional intelligence to strengthen your relationships
• Identify your manager’s strengths, motivators and work style
• Create a shared set of expectations
• Use communication styles to improve personal influence
• Make your job easier