You Can Be Right Or Be Happy. Pick One.

Over 85% of our personal and financial success stems not from our technical skills, but from our ability to have positive interpersonal relationships. If you’ve ever taken a behavioral assessment, like the Myers Briggs, Disc, Insights, colors, animals, etc., then you’re probably familiar with the concepts I’m about to explain. Unfortunately you need a Ph.D. to understand much of what’s been written on the topic. I’m going to simplify it.

A Leadership Lesson from Toilet Paper

So how do you learn to lead more effectively from a roll of toilet paper?  We all have unspoken expectations.  In this case, it’s how the toilet paper should go, but in life, it can be just about anything.  I have learned that most people don’t fail to meet your expectations because they can’t, not because they don’t want to, or not because they don’t care, but because they don’t know what your expectations are.

Keep Conflict from Turning into Combat

Conflict is inevitable.  Combat, however, is optional.  What’s the difference?  Conflict is about an issue, combat is personal.  Most people are uncomfortable with conflict, but it’s really combat we should be avoiding.  Conflict can be extremely positive and productive.  It can lead to better solutions and outcomes if handled effectively. So how do you effectively…