Developing Resilient Relationships by Anne Grady, Resilience Keynote Speaker

Developing Resilient Relationships

Over 85% of our personal and financial success stems not from our technical skills, but from our ability to have positive interpersonal relationships. Whether it’s with a colleague, customer, spouse, boss, friend, or family member, chances are, you’ve had a misunderstanding with someone at one point or another.  I generally find that the root cause of most communication, relationship and team problems share a couple of common denominators…differing perspectives and miscommunication.

You Can Be Right Or Be Happy. Pick One.

Over 85% of our personal and financial success stems not from our technical skills, but from our ability to have positive interpersonal relationships. If you’ve ever taken a behavioral assessment, like the Myers Briggs, Disc, Insights, colors, animals, etc., then you’re probably familiar with the concepts I’m about to explain. Unfortunately you need a Ph.D. to understand much of what’s been written on the topic. I’m going to simplify it.

A Leadership Lesson from Toilet Paper

So how do you learn to lead more effectively from a roll of toilet paper?  We all have unspoken expectations.  In this case, it’s how the toilet paper should go, but in life, it can be just about anything.  I have learned that most people don’t fail to meet your expectations because they can’t, not because they don’t want to, or not because they don’t care, but because they don’t know what your expectations are.